As I said before, there is no case against the airlines because they had reasonable grounds. Reasonable grounds will cover even if the documentation was adequate because reasonable grounds allows for human error. In the case mentionned in the thread, the airline called immigration who told them no, then they had reasonable grounds. Full Stop. All you can do is to educate the airlines so it doesn't happen again or if you know who to call exactly when the situation arises, then you should do so but you better check in early so you have time to do it. Prawo contacted solvit so that is a good number to have programmed in your mobile phone. I also suggested that you offer to give the airline a waiver meaning you confirm in writing that if immigration sends you back then you will be responsible for the ticket. This helps you at least face the immigration officer and get a name if it still goes wrong and this solves the airline's problem in being liable for return passage if immigration says no, then the airline is more likely to let you to board with that risk minimize.Richard66 wrote:But who decides which travel documentation is adequate?
If the law says (as in the case of the UK, but others too) that a family member will not be denied entry if the relationship can be proved it seems to me adequate travel documentation has been provided.
As for Richard's point, while I am not sure it applies, the UK has opted out certain aspects of EU community understandings such as reciprocity of recognizing PR permits from other EU countries. It might be the reason for the issue he is frustrated about, however I couldn't be sure what was the exact problem was based on his comments.