Strange Reply from Home Office

[vishalsunr]

Hi Friends...

Every time when i ask Home Office for the status of my application through email to HSMP Team... i always get the list of FAQS as the answer to my query....

They say.....
Thank you for your enquiry about the Highly Skilled Migrant Programme (HSMP).

Unfortunately, due to an unprecedented level of requests for information by e-mail we have compiled a list of "frequently asked questions" that we hope will address your query.

FAQ

1. How can I obtain the guidance notes and application forms?
You can download the Highly Skilled Migrant Programme Guidelines and application form from our Website www.workingintheuk.gov.uk using the 'All Forms' link on the right hand side of the homepage. Alternatively, you can request a copy to be posted to you by calling our Distribution Centre on 0870 521 0224.

2. How do I know what documents to send with an application?
The HSMP Guidelines explains the evidence we require from you in order to qualify for points towards the scheme.

3. How do the application rules apply to those applicants who are 28 years of age and under?
If you are making an application in the under 28 category, your application must be received before your 28th birthday. Please refer to the HSMP Guidance for Applicants Under 28 Years of Age for further advice.

4. What is the fee for consideration of an application and how do I pay?
The HSMP fee is £315. Payment can be made by one of the

I am not able to understand why do they reply like this and not specific to the query...

Please help me with your valuable inputs...

Regards,
Vishal

[pantaiema]

The used to answer the Email but I guess they can not cope with it anymore (or at least at present). This is common pratice if they received a lot numbes of email and they cannot cope with that anymore due to limited resources.

Many public services in the UK such as foreign embassy in the UK even do worse because they do not reply at all. Although they clearly mention their email for any questions.

Pantaiema

Hi Friends...

Every time when i ask Home Office for the status of my application through email to HSMP Team... i always get the list of FAQS as the answer to my query....

They say.....
Thank you for your enquiry about the Highly Skilled Migrant Programme (HSMP).

Unfortunately, due to an unprecedented level of requests for information by e-mail we have compiled a list of "frequently asked questions" that we hope will address your query.

FAQ

1. How can I obtain the guidance notes and application forms?
You can download the Highly Skilled Migrant Programme Guidelines and application form from our Website www.workingintheuk.gov.uk using the 'All Forms' link on the right hand side of the homepage. Alternatively, you can request a copy to be posted to you by calling our Distribution Centre on 0870 521 0224.

2. How do I know what documents to send with an application?
The HSMP Guidelines explains the evidence we require from you in order to qualify for points towards the scheme.

3. How do the application rules apply to those applicants who are 28 years of age and under?
If you are making an application in the under 28 category, your application must be received before your 28th birthday. Please refer to the HSMP Guidance for Applicants Under 28 Years of Age for further advice.

4. What is the fee for consideration of an application and how do I pay?
The HSMP fee is £315. Payment can be made by one of the

I am not able to understand why do they reply like this and not specific to the query...

Please help me with your valuable inputs...

Regards,
Vishal

[prince]

Did you use the correct email id ie. (hsmp.workpermits@ind.homeoffice.gsi.gov.uk)
for your specific query?

[bennani]

Hi Friends...

Every time when i ask Home Office for the status of my application through email to HSMP Team... i always get the list of FAQS as the answer to my query....

They say.....
Thank you for your enquiry about the Highly Skilled Migrant Programme (HSMP).

Unfortunately, due to an unprecedented level of requests for information by e-mail we have compiled a list of "frequently asked questions" that we hope will address your query.

FAQ

1. How can I obtain the guidance notes and application forms?
You can download the Highly Skilled Migrant Programme Guidelines and application form from our Website www.workingintheuk.gov.uk using the 'All Forms' link on the right hand side of the homepage. Alternatively, you can request a copy to be posted to you by calling our Distribution Centre on 0870 521 0224.

2. How do I know what documents to send with an application?
The HSMP Guidelines explains the evidence we require from you in order to qualify for points towards the scheme.

3. How do the application rules apply to those applicants who are 28 years of age and under?
If you are making an application in the under 28 category, your application must be received before your 28th birthday. Please refer to the HSMP Guidance for Applicants Under 28 Years of Age for further advice.

4. What is the fee for consideration of an application and how do I pay?
The HSMP fee is £315. Payment can be made by one of the

I am not able to understand why do they reply like this and not specific to the query...

Please help me with your valuable inputs...

Regards,
Vishal

For sure u did not use he right email adress
try again with HSMP.Workpermits@ind.homeoffice.gsi.gov.uk
it should work
good luck