Article about the UKBA systems crash in May

[jager]

http://www.theregister.co.uk/2012/06/01 ... rash_atos/

IT biz Atos caused last month's disastrous Border Agency computer meltdown that caused chaos for foreigners resident in the UK, according to the agency's chief. And well-placed sources have told The Register they expect similar problems in future.

Atos's service has been described by insiders with knowledge of the matter as "not fit for purpose" and the issue has been compounded by complicated Home Office procurement that has left the Agency's IT a dog's dinner of various providers and contracts.

The great database freeze-up at the Border Agency's Lunar House in Croydon on 3 May left people seeking residence permits facing delays of several weeks for new appointments that were in some cases on the other side of the country, causing disruption to their employers and preventing them from leaving the country.