ILR set (m) Croydon PEO IT issue, delayed today

[Rohaya74]

Hi all,

I ve read the thread about IT issue at PEO in Croydon before my appointment today.

I went to the PEO Croydon this morning, arrived on time. It went well from paying the fee to Biometric fingerprint done arround 11:30am. I was told to wait outside to be called by the case worker. Then my worst nightmare, I was called by the caseworker at about 1.10pm and she took my documents ( of which I filed systematically originals and photocopy).

Whilst checking the documents she said, they case review my case today because of IT problem!! ( can you imagine how frustrated I was but remain calmed) she did say that my biometric was ok it's just that the case worker can't review my case simply because of their IT system is not working! I asked how long do I have to wait, one month? She said No, she said that they will contact me within 2-3 days and said I have to come and collect the documents because they won't be able to post it to me since I submitted all the documents required for the past 2 years.

Bearing in mind I applied SET (M) which is very straight forward. My husband was with me today too. Now, my frustration is and worry is what shall I do if they don't call me within 2-3 days, as promised? What happen to the 'Premium Sevice' which was suppose to speed up the process?

Can someone shed the light as I am so frustrate although I try to remain upbeat. Any advise please!

God bless,
Rohaya 74

[Rohaya74]

Please can anyone give me some advice with regards to this?

Many thanks and God bless.

[zahid.ali.anwar]

No one can shed light when it comes to IT PROBLEM.

Since it is an SET(M) case. So hopefully there shouldn't be any problem.

Hope for the best.