Hi,
I would be very grateful if someone could give me an advice.
I've sent an application FLR(M) with the following timeline:
09/04/2015- Application sent
14/04/2015- Application received- passed to casework unit
15/04/2015- payment taken from card direct debit - 601 pounds was taken. I didn't realize I was using an old form- new fee is 649
25/04/2015- Another letter received saying application will be decided in 8 weeks
28/04/2015- Received 2 letters- 1 for biometric invitation letter and another one saying I have to pay 48 pounds more for new fees.
01/05/2015- Biometric enrolled at the post office; and new payment (48 pounds) was sent by first class service
now- 31/05/2015- not heard anything since. No payment taken from my account. It'll be eight weeks next week.
I am just wondering what I should do. Is there anyone I can contact to ask? Because no contact number was given in the letters.
Many thanks for any help
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