Hello everyone, my family and I applied for the British Citizenship in 23rd March 2015. As we could not get an appointment with the NCS we had to send our passports. Now my husband has to go overseas for a week (as a requirement of his job) and trying to get back his passport. We have sent the request mid May but no reply so far. We have also sent 3 reminders but nothing happened. Then we phoned the HO. The front line staff in the HO did not have a clue about our passports and he said HO will call us back within 48 hours. Of course they did not call us so we phoned them again. They advised to send a letter explaining why we need the documents. We did that too and still waiting for our passports
Does anyone have a similar experience? If so have you managed to get the passport back? If you have been lucky enough to get the passport back can you kindly share your secret with us too please. My husbands' employers is really annoyed with the whole situation and does not help in anyway
Thanks
Chandi
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