I've just come off the phone from "VisaPlus" (www.anewlifeabroad.co.uk) and am almost in tears. The receptionist was quite off with me and when I finally got put through to someone (Graham) he was unbelievably arrogant and unprofessional. I said I knew we couldn't get in without a job offer and he started saying how HE was the expert, HE'd been in the business for 15 yrs, other consultants aren't to be trusted and will charge additional fees, THEY are the only ones to guarantee 100% success rate... he also said I was silly to rely too much on the points test as apparently 40% of people with enough points are getting turned away due to the influx of Brits wanting to emigrate to Canada, and we were selfish to waste an opportunity that could be given to someone who could definitely get in, so we had better use him to confirm our success or it wouldn't be fair on those who are definitely eligible.
He was so arrogant and impolite, he kept cutting me up when I spoke, wouldn't let me get a word in and generally upset me and made me quite pessimistic about our chances (unless we go with "VisaPlus", of course!).
So I'd like to warn everyone and say think twice before using these people - the consultants we choose to go with will be friendly, customer-oriented and professional as I think it's very important that you get on with your agents as you will be speaking to them a lot and so must have a good rapport.
I would be very interested to hear of anyone else's experiences with these people to see if my conversation with them was an unlucky 'one-off', although I doubt it...
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