EEA (PR) - anyone else waiting 4 weeks or more for passport?

[im_patient]

Hello,

I am wondering what the current state of affairs is with passport return requests at the moment?
I requested mine via the online form on 24th Oct., then completed the “progress request” form when my passport hadn’t arrived after 10 working days. Phoned UKVI today but they denied they could chase it. Now I don’t know what to do. I’ve already postponed my travel but I have a genuine emergency and don’t know what to do now!

Any ideas – please???

Thanks

Lukas

[MrSlyFox]

I had my passport returned during my application in October and it took almost a full month from the first request. I just kept sending requests for returns of documents plus the progress update.

Request Form:
https://eforms.homeoffice.gov.uk/outrea ... ments.ofml
Progress Request:
https://eforms.homeoffice.gov.uk/outrea ... quiry.ofml

I called the European Help-line and the guidance was we are unable to help ten working days after the request you submit a progress report then ten working days after that we can look into it. (I.e. twenty working days is basically a month after two online forms)

[salmintin]

You can't do anything to speed up the process.

It took 3 months in my first application. I made numerous requests to return my document. Numerous follow up requests. Numerous calls. I got my MP involved. I made an official complaint. And they did nothing. I received my document along with the decision and all other documents.

I recommend looking into alternatives, for example requesting a temporary travel document from your embassy, although I don't think it's as straightforward as it sounds.

[ohara]

I recommend looking into alternatives, for example requesting a temporary travel document from your embassy, although I don't think it's as straightforward as it sounds.

The American embassy allows its citizens to apply for a temporary emergency passport specifically because their current passport is being held by UKVI.

Other countries may do the same.

When I did my PR application back in December 2015 I asked for my passport back and I got it in 4 days.