Passport Application Destination: where to send it

[MrsT]

Hello,

This is probably a silly question, and if so I do apologise.

Both my sister and I applied for our passport online via the Beta application service.
After filling out the form, and printing it off as requested I noticed that on my sister the advice was to send it to the passport office in Durham, while mine was to be sent to Liverpool.

I - possibly naively - thought that it would make sense to have any passport application from the North (I live in the Northeast) sent to Durham rather than Liverpool?

I assume that they distribute the applications according to their workload - do you think this is correct? I am just wondering whether this new online service caused an error on my application?

Best regards,
Mrs T

[CR001]

No error. You should send it to where you have been advised to send it. Workload is distributed across the regions, not dependent on where you live. I live in London but mine went to Belfast.

[MrsT]

Hi CR001,

Thank you for your reply. I makes sense to send them to locations according to workload. I was just a bit confused because like I said living so close to Durham in my mind it would have made sense to send it there.

Thanks again!
Mrs T