NCS - Royal Mail tracking

[sad2k]

Hi all,

Had an NCS appointment (Merton council) on Monday 30th and was given a Royal Mail Special Delivery tracking number, however, it's now Wednesday but it's still not tracking (Sorry - we don't recognise that reference number).

Called NCS, they told me that allegedly Home Office (?) only registers the tracking number when they receive the papers, so there might be a delay and I need to give it another day or two. Did anyone have experience like this? I thought that all Special Delivery had to go through the normal post and would at least register on the system when it's sent?

Thanks

[eumumto2]

Did you check tracking number on Royal Mail website?
https://www.royalmail.com/track-your-item

[noajthan]

It doesn't really matter as the date of interview is your date of application so the bundle is within the system.

[milindsm]

Are you sure it is a royal mail tracking number? Some councils send the docs through DX.