Hi All,
I have an issue with our application of EEA2.
The end of february I have applied for a EEA2 for my two children (age 6 and 3). I (EEA National) filled in all the relevant forms and information. I have checked all the paperwork multiple times before sending it off to the home office.
Money was taken off my account on 06/03 - £130 for both my kids. After this we didn't hear anything for a long time until I decided to chase them up. I started calling, emailing and asked for our passports back. The end of April we finally got everything back, but also a rejection letter stating that the incorrect fee was paid. They say that I have not filled in the payment page correctly (I'm pretty sure I did) and that the application was therefore rejected. All the paperwork was sent back, but they one page that is missing the payment page.
I think they might have thought that I applied together with my two kids?
I called the home office and they advised to resent the documents with a cover letter. Has anyone has any experience with this? I'm not sure what to write on the cover letter and I'm a little hesitant to send all the paperwork again and then wait another 2 months for a silly answer.
What will be the best to do in this case? Any help is greatly appreciated!!
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