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Help plzzzzz, Documents not sent cuz of new scanning process

Use this section for any queries concerning the EU Settlement Scheme, for applicants holding pre-settled and settled status.

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Hamadaaa
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Posts: 18
Joined: Wed Jan 11, 2017 6:36 am

Help plzzzzz, Documents not sent cuz of new scanning process

Post by Hamadaaa » Thu Jan 25, 2018 1:49 pm

Plzzz all,
I need urgent help as i applied for my mum to come through eea family permit 2 times refused, and the reason every time that i didn't provide the sponsor passport, marriage certificate and bank statment , even i provided them.
From 2 years When i entered to uk through eea, i applied documents by hand and they gave me a paper including what i provided.
But now for my mum they scan and return to say that they didn't get it. As i have no evidence that i provided these documents.
How can i solve this problem.
Can i get any paper for what i provided????!!!!
Thanks in advance

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