Email Received from VFSGlobal

[kmb786]

Hi,

My daughter's husband applied for a spouse settlement visa on 5th January 2018 (Priority service in Lahore). He has had his biometrics done and my daughter had the phone interview already. This morning, her husband got the following email so can someone please confirm whether he needs to wait for an sms/phone call asking him to collect his document or can he take this email to collect documents. The email received is as follow:

From: <crmadmin@vfsglobal.com>
Date: Wednesday, February 14, 2018
Subject: Your processed visa application has been received at the Visa Application Centre CRM: xxxxxxx
To: xxxxxxxx@gmail.com


Dear {Full Name},
The processed visa application for GWF reference number - GWFxxxxxxxxx was received at the UK Visa Application Centre on 2/14/2018 .
If a courier service was purchased from VFS Global, your processed application will be delivered to the chosen address.
If not, your documents can be collected during the designated passport collection times.
Please note this is an auto generated e-mail. Please do NOT reply to this email.

Thank you.

[CR001]

Can be collected as the email clearly states.

If not, your documents can be collected during the designated passport collection times.

[kmb786]

Just an update - After receiving the email, after one hour he got a phone call asking him to collect his passport the next day.

His visa was granted!!!

Thanks for everyone's help/replies to my queries on this forum.