Premium service booking

[Hotcat]

Hi, everyone

I cancelled an inconvinient date of appointment yesterday and I got a confirmation email for cancellation too. Now I try to book Birmingham centre as I saw the dates available from next week to end of June.
But after I chosen a date then message appears Available appointments from the date selected then click save, but another message appears 'You must answer this question to continue ' I can't book appointment actually, don't know what happened...
Is there anyone has same problem with me?

[Hotcat]

Is there any possibility to book appointments end of May? Is this because of weekend so the website appears not normal?

[Casa]

Is there any possibility to book appointments end of May? Is this because of weekend so the website appears not normal?

Probably due to the 28th May being a Bank holiday in the UK.

[Hotcat]

Hi, Casa

I still can't book through online. I can choose a date and message appears 'Available appointments from the date selected' but there is no times are available to choose.
I am using same email ID to re-book premium service again which I have cancelled an appointment last time, do you think this is a problem?

[CSyder15]

Hello Hotcat and all,

While trying for the nth time booking an appointment today, one attempt got me as far showing me calendar dates then as I clicked a date, I was asked to answer a question that didnt go anywhere. How were you able to resolve this problem?
Did anyone here ever encounter a similar situation and how were you able to resolve this? Tips to go through booking a premium service will be highly appreciated.