EEA2 + QP Payment Taken Only Once

[dfresar]

Hi everyone,

On July 31, 2018 I sent in a joint application for EEA(EFM) and QP certificate, but we have only been charged the 65 fee once. Does anyone have any advice on what to do in this situation? I was hoping to request our passports back, but am hesitant to do so because only one payment has been taken. Besides this everything has gone as expected... biometrics letter, CoA, biometrics enrolled on August 17

Thanks!

[sotoke]

it was a mistake from them, you can give them a call to let them know to avoid any delay on your application.

best of luck

[dfresar]

it was a mistake from them, you can give them a call to let them know to avoid any delay on your application.

best of luck

Hi Sotoke, thanks for your reply

Do you know what number I could call? I called one number, but they told me they could not access my application and to write to where I sent my application asking why they only took one (which I did)

[sotoke]

hi, I'm sorry I don't know what number to call, I guess it's a mistake from them so I will say you shouldn't be worried.

best of luck