We might be in a bit of a pickle! I'm hoping some of you might be able to help.
My wife is very stressed about her ILR application. She completed the SET(M) form in advance and submitted it (and paid) in order to book an appointment for the 2nd of May, when she will be eligible for ILR via the 5-year route, thinking that the 'date of application' would be the date of the appointment at the premium service centre.
Her first leave to remain as a spouse was granted on the 30th of May 2015.
We made two mistakes:
1) We submitted the online application on the 10th of March rather than the 2nd of May. We haven't booked an appointment yet as the dates aren't open.
2) She selected 'no' as an answer to the question regarding the life in the UK test, again because we are so used to the old-style system of completing in advance and then bringing the required documentation to the appointment. We have now, of course, booked an appointment for the test.
We are worried that both of these elements will result in a refusal. We have spoken to the Home Office, and as usual we've received three different answers:
1) That we simply need to send a cover letter explaining the errors and asking the Home Office to use the 2nd of May as the 'most beneficial date' and to bring confirmation of having passed the life in the UK test to the appointment
2) That we must cancel/withdraw the application and email complaints@homeoffice.gov.uk asking for a discretionary refund
3) That there is no option but to cancel and there is no possibility of a refund
Which of these is correct, and what is the best course of action for us to take? From reading around the boards, it appears that some people have succeeded in obtaining a refund and others have continued with the application and some were successfully granted ILR and some were refused.
Thanks in advance for all of your help!
