Hi All,
I have been trying the complaints numbers, both the main Croydon enquiries number (0870 606 7766) as well as the Liverpool number (0161 261 1117) and they now have recorded messages saying that due to unforeseen circumstances they can no longer answer calls!!!
Has anyone else gotten through on these or any other numbers in recent days?
The recoded messages suggest reading the "helpful" information on the website or sending emails/faxes. I have done all these things multiple times, as well as writing letters, to no avail.
I am specifically waiting for the certificate of application that is supposed to be sent out immediately by the Home Office(I think this is what it is officially called, having read other threads on this forum). It is 6 weeks since I sent my application by secure post and I have received nothing.
I am currently turning down work while I wait for this letter. I know in theory I am still able to work given my status (married to an Italian citizen) but this doesn't fly with any recruitment agencies or employers I have talked to. They want Home Office proof in the form of a letter or a stamp in a passport.
I have also written to my local MP, though only recently and am waiting a reply.
Can anyone offer any advice or help?
Thanks in advance.
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