I got the citizenship approval email from home office, however I am not able to book the ceremony in the local council as I am repeatedly getting the message that the reference is not found.
On calling the council they insist the home office reference number should start with 02, but this is not the number that I have in the home office email with the citizenship approval or the original application I sent.
Anyone else experienced such an issue. Any help with resolving this would be greatly appreciated.
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