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They will email you to pay for the IHS fee as mentioned by Zimba above OR you can also pay for the IHS online and attached the receipt it to the application form and then write a cover letter explaining the situation. Both options have worked out to be fine.suzanneee wrote: ↑Thu Feb 24, 2022 1:18 pmHi Zimba. Thank you so much. i have called up the UKVI hotline and they have given me 3 option: 1. withdraw the application (and request for refund) and resubmit via a different email address 2. email technical error solution team see if they can rectify the application (the officer could not guarantee if this can be done) 3. go ahead with the application but submit a covering letter mentioning about the error and request a prompt to pay IHS (he said many has gone by this option). I will go either option 1 or 3, hopefully can be resolved.