Blank page after paying the certificate

[Miranda0412]

Hi,
I finally got the letter of approval and in the last step of paying the certificate in https://inisonline.jahs.ie/ I just got a blank page with an OK text.
I didnt get any confirmation email nor the dashboard show the process as completed.
Could you please let me know if you get a confirmation after paying? What should I expect?
Thanks!

[OneWorld2122]

On the forms what is the status?

if it's submitted you are ok if you don't see anything and nothing on bank statement that may means it's not submitted and you have to do it again.

I think there is a timeout on session, if you don't fill form quickly and do payment.... page gets timeout may be for security reasons.

Hi,
I finally got the letter of approval and in the last step of paying the certificate in https://inisonline.jahs.ie/ I just got a blank page with an OK text.
I didnt get any confirmation email nor the dashboard show the process as completed.
Could you please let me know if you get a confirmation after paying? What should I expect?
Thanks!

[O'Ramires]

Ir happened the same with me, then I checked my bank account to see payment went thru and it was there. A few minutes later I got a confirmation by email.

[Miranda0412]

thank you both for your replies, I got the email after a while.