VAF4 Settlement application

[ja.big.bro]

Hello to you all.
I am seeking advise for a friend who had his flr(m) application refused 2weeks ago with no right to appeal, he has being told by the Home Office to return home and re-apply to re-join his family here in the UK. He has overstayed for 8years, now he intends to go back home and re-apply on application form VAF4.
There are some questions on the application he need advise on :

(1)6.3 Have you ever been refused a visa for any country including the UK ?
(2)6.6 Have you ever been deported, removed or otherwise required to leave any any country, including the UK in the last 10 years ?

also can he apply online here in the UK before he return home for is applicatin to be processed ?

Your advise will be well apreciated, thanks in advance.