Hello.
I was applying for ESTA for my Daughter who is coming up to 3, UK Citizen. On the payment screen my computer crashed. I have the reference # for the application but when I attempt to retrieve it the system says:
"No Application Found"
I have also clicked the option where I enter the passport number, family name, birthday, and again nothing is found. I then reapply and the system churns out the following message:
"Unable to Process Application: Another application with this passport information already exists."
I am due to travel on 11th May and I need to pay for my Daughter's ESTA.
I cannot find any email address on the website for support.
Any ideas please? Can I pay by other means? OR should I wait 7 days and hope the application is deleted due to non-payment?
Any help is appreciated.
Many Thanks.
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