Additional documents (not requested )

[yreddy]

I need to send just one additional document. Can I add that to application I already made(ref num not yet allotted). If so, has anyone done this, can you please tell me how do I do this

[oneway]

I need to send some additional documents. Can anyone let me know what the procedure is and what the mailing address is?

[rkc]

To send through additional documents, you need to first have your HSMP reference number which will be assigned once the payment is processed.
You can get the reference number by calling the customer contact centre (i.e. you do not need to wait for the referece number to e-mailed/posted to you).


Once you can have the ref. number, you can send the documents along with a cover letter which quotes your reference number, full name and date of birth and requests the HSMP team to attach these additional documents to your case file. You can only send this before your case is assigned to a case worker. If you need to just send some clarification then simply fax it to them with your ref. number/full name/DOB. The fax number is in the HSMP guidelines, the exact mailing address you may have to call up the customer contact centre.

I know this procedure as I too had to send in my employers changed phone number. The HEMP team asked me to simply fax it since it was just an additional clarification. However, if it some official documentation then you need to send the physical document by post as fax wont be accepted in this case.

regards

[yreddy]

Thanks a lot for the reply. I called the customer care, they also told exactly the same. I sent the docs as I had ref number I and my case was not yet assigned to case worker.(i.e) not yet processed.