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Sorry to hear that both of you hasn't received your respective COA's yet, I found this email address(see below), email them and I would suggest to follow it up again next week. Hope this works for you. All the bestelugray wrote:Please to whom and where do i complain to.
Hi mate,nonspecifics wrote:Yes, that's the same place I emailed. Received an automatic out of office reply, so still waiting in a response.
I pointed out that according to the 2006 Regulations a COA is supposed to be issued "IMMEDIATELY".
http://www.legislation.gov.uk/uksi/2006 ... on/17/made
The Immigration (European Economic Area) Regulations 2006
Issue of residence card
17.3 (3) On receipt of an application under paragraph (1) or (2) and the documents that are required to accompany the application the Secretary of State shall immediately issue the applicant with a certificate of application for the residence card and the residence card shall be issued no later than six months after the date on which the application and documents are received.
Now, about ten days later, the Certificate of Application (COA) letter has arrived.