Top tip for dealing with Barclays - for statement reprints

tonynz · Post by **tonynz** » Wed Jan 11, 2012 5:01 pm

The number to call is 0207 116 7488. (You will be prompted with options, use the option where you do not have a complaints number, then second menu 2 again)

They will do anything you ask for - including reprints to a local branch, printing on letter headed paper, cover letter.

Called them three times and each three times I have been delighted.

theroyale · Post by **theroyale** » Wed Jan 11, 2012 6:24 pm

Thanks. Have you had any luck with getting them to post it out on next day delivery/first class?

tonynz · Post by **tonynz** » Wed Jan 11, 2012 9:31 pm

No issues, no fuss, no cost.

Guy number 1 faxed it to the branch I was in and I could walk out with it

When I called back asking for stamps, she offered to print it on Barclays letterhead with a cover letter straight away and send it 1st class post.

theroyale · Post by **theroyale** » Thu Jan 12, 2012 12:35 pm

tonynz, There's been no answer (keeps ringing) on this number all morning - can you double-check and confirm its the correct one? Thanks.

tonynz · Post by **tonynz** » Thu Jan 12, 2012 4:48 pm

Sorry!

It's 0207 114 7488

Best of luck

theroyale · Post by **theroyale** » Fri Jan 13, 2012 9:47 am

0207 114 7488

Doesn't seem to go through at all...

QuickSam · Post by **QuickSam** » Fri Jan 13, 2012 10:25 am

Guys, I bank with Lloyds Tsb. I got color print outs of my online bank account statement and then got that stamped at a local branch. In case you have trouble getting statements through the call centre (processing time might be upto 10 working days) online statement prints are the best and easiest option.

The guidance also states that online statement prints stamped by the bank will be acceptable. I hope this helps

theroyale · Post by **theroyale** » Fri Jan 13, 2012 10:34 am

The guidance also states that online statement prints stamped by the bank will be acceptable. I hope this helps

Quicksam, did you also take a cover letter for the online stamped statements? My (potential) problem is I have got duplicate statements faxed to the branch, then signed and stamped, but didn't get a cover letter from them. Do the PEO folks ask for such a cover letter?

QuickSam · Post by **QuickSam** » Fri Jan 13, 2012 10:44 am

theroyale,

you necessarily don't need a cover letter from the bank. The stamped and signed statements should be good enough.

I think for your peace of mind, why don't you take the statements to a local branch and get them to write a cover letter for the same. The bank shouldn't have any issues giving the cover letter if you explain your situation.

theroyale · Post by **theroyale** » Fri Jan 13, 2012 10:58 am

theroyale,

you necessarily don't need a cover letter from the bank. The stamped and signed statements should be good enough.

Thanks quicksam!

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Top tip for dealing with Barclays - for statement reprints

Top tip for dealing with Barclays - for statement reprints