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T1 Approval letter to BRP

Archived UK Tier 1 (General) points system forum. This route no longer exists.

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MB243
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Posts: 132
Joined: Tue Dec 20, 2011 2:06 pm

T1 Approval letter to BRP

Post by MB243 » Fri Jan 20, 2012 3:23 pm

If you have received the approval letter & are waiting for BRP, call DX Secure (http://www.thedx.co.uk/contactus/) on 01604 496 798, press * as soon as you get the IVR, an agent will then ask the postcode, if anything is waiting to be delivered for you, you will know

Dont forget to ask for the tracking number if delivery is pending. You can change either the time or address of delivery on phone or online.
Last edited by MB243 on Mon Jan 23, 2012 5:00 pm, edited 1 time in total.
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antipode
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Posts: 14
Joined: Wed Jan 11, 2012 3:32 pm

Post by antipode » Fri Jan 20, 2012 3:35 pm

Great tip, thanks

I also recommend calling them and attaching a phone number to the delivery, as apparently they "attempted" to deliver my BRP today but could not gain access to our building, which would have required ringing my house number on the keypad.
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newbie_t
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Posts: 130
Joined: Tue Dec 06, 2011 1:23 pm

Post by newbie_t » Fri Jan 20, 2012 3:47 pm

Another number for the courier - 0844 371 0000.

I rang them up this morning and the agent said mine is en-route and will be delivered any time between 8 and 6 pm today.

Received the BRPs at about 12:00pm.

Cheers,
Jay
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MB243
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Posts: 132
Joined: Tue Dec 20, 2011 2:06 pm

Post by MB243 » Sat Jan 21, 2012 11:29 am

newbie_t wrote:Another number for the courier - 0844 371 0000.
0844 is a non-geographic number costing more than normal landlines.
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MB243
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Posts: 132
Joined: Tue Dec 20, 2011 2:06 pm

Post by MB243 » Sat Jan 21, 2012 11:32 am

Called DX this morning, have my BRP waiting to be delivered on monday at the home address.
Got the address changed to my office for tuesday delivery 8)
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UKBALoveStory
Senior Member
Posts: 746
Joined: Wed Jan 04, 2012 9:25 pm
Afghanistan

Post by UKBALoveStory » Mon Jan 23, 2012 4:22 pm

MB243 wrote:Called DX this morning, have my BRP waiting to be delivered on monday at the home address.
Got the address changed to my office for tuesday delivery 8)
Can you please guide what is the process of changing the delivery address? I have the same situation. Also do you know if you can receive the BRP for your spouse or the person has to receive it by herself/himself.

Thanks for your help
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theroyale
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Posts: 172
Joined: Fri Oct 31, 2008 6:36 am

Post by theroyale » Mon Jan 23, 2012 4:28 pm

Can you please guide what is the process of changing the delivery address? I have the same situation.
Either do it online at thedx.co.uk/delivery or call the number in the 1st post of this thread. Easy.
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Shenan
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Joined: Sun Mar 09, 2014 10:03 am

Re: T1 Approval letter to BRP

Post by Shenan » Sat May 24, 2014 11:45 am

Thanks a lot for this post. I started to panic after waiting for 9 working days for my BRP without knowing which courier company to contact. I called DX on the number given at the top of this thread, pressed (*) to get to talk to an agent and was relieved to know that they have my card :) I arranged to collect it from one of their offices :)
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